DNAnexus is committed to your success from day one. We provide deep computational biology and cloud computing expertise for a seamless onboarding process. Taking a consultative approach, our science and engineering teams work with you to determine customer-specific requirements and translate into tailored solutions.
Onboarding Sample Timeline:
1. Kick-off Consultation (1 day)
DNAnexus demos the relevant aspects of the platform, and works with clients to determine high-level requirements.
2. Create Integration Plan (1 week)
Integration plan is drafted, defining the project scope and success factors.
3. Implement Integrated Solution (1-2 months)
With the full participation of your technical team, we work with you to enable end-to-end integration with upstream and downstream systems. Supporting integration with: LIMS, sequencing instruments, reference data, analysis pipelines, visualization and reporting tools, and tertiary analysis.
4. Validate Pipeline (1 month)
Launch analyses and benchmark at every stage in the pipeline.
5. Production Deployment, Fully Operational (Completion at 90 days)
DNAnexus works with your technical team to implement and deploy the production-scale system.